PRIVACY POLICY
Last updated May 21, 2024
This privacy notice for WebToLLM ("we," "us," or "our"), describes how
and why we might collect, store, use, and/or share ("process") your
information when you use our services ("Services"), such as when you:
-
Visit our website at
web2llm.lepelley.uk, or any website of ours that links to this privacy notice
-
Engage with us in other related ways, including any sales, marketing,
or events
Questions or concerns? Reading this privacy notice will
help you understand your privacy rights and choices. If you do not agree
with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at
[email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our
table of contents below to find the
section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more
about
personal information you disclose to us.
Do we process any sensitive personal information? We do
not process sensitive personal information.
Do we receive any information from third parties? We do
not receive any information from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with
your consent. Learn more about
how we process your information.
In what situations and with which parties do we share personal
information?
We may share information in specific situations and with specific third
parties. Learn more about
when and with whom we share your personal information.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by submitting a
data subject access request, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you
provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services, express an interest in obtaining
information about us or our products and Services, when you participate
in activities on the Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may
include the following:
Personal Information Provided by You. We collect names;
phone numbers; email addresses; mailing addresses; job titles;
usernames; passwords; contact preferences; contact or authentication
data; billing addresses; and other similar information.
Payment Data. We may collect data necessary to process
your payment if you make purchases, such as your payment instrument
number (such as a credit card number), and the security code associated
with your payment instrument. All payment data is stored by Stripe. You
may find their privacy notice link(s) here:
https://stripe.com/privacy.
Social Media Login Data. We may provide you with the
option to register with us using your existing social media account
details, like your Facebook, Twitter, or other social media account. If
you choose to register in this way, we will collect the information
described in the section called
"HOW DO WE HANDLE YOUR SOCIAL LOGINS?"
below.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet
Protocol (IP) address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
Information collected from other sources
In Short: We may collect limited data from public
databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers,
and services to you and update our records, we may obtain information
about you from other sources, such as public databases, joint marketing
partners, as well as from other third parties. This information includes
mailing addresses, job titles, email addresses, phone numbers, intent
data (or user behavior data), Internet Protocol (IP) addresses, social
media profiles, social media URLs, and custom profiles, for purposes of
targeted advertising and event promotion.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide,
improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons, depending
on how you interact with our Services, including:
-
To facilitate account creation and authentication and otherwise
manage user accounts.
We may process your information so you can create and log in to your
account, as well as keep your account in working order.
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To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the requested
service.
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To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries and solve
any potential issues you might have with the requested service.
-
To send administrative information to you. We may
process your information to send you details about our products and
services, changes to our terms and policies, and other similar
information.
-
To fulfill and manage your orders. We may process
your information to fulfill and manage your orders, payments, returns,
and exchanges made through the Services.
-
To enable user-to-user communications. We may process
your information if you choose to use any of our offerings that allow
for communication with another user.
-
To request feedback. We may process your information
when necessary to request feedback and to contact you about your use
of our Services.
-
To send you marketing and promotional communications.
We may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt-out of our marketing emails at any time. For
more information, see
"WHAT ARE YOUR PRIVACY RIGHTS?".
-
To deliver targeted advertising to you. We may
process your information to develop and display personalized content
and advertising tailored to your interests, location, and more.
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To protect our Services. We may process your
information as part of our efforts to keep our Services safe and
secure, including fraud monitoring and prevention.
-
To administer prize draws and competitions. We may
process your information to administer prize draws and competitions.
-
To evaluate and improve our Services, products, marketing, and your
experience.
We may process your information to better understand how you use our
Services to improve them and to develop new products and services.
-
To identify usage trends. We may process information
about how you use our Services to better understand how they are being
used so we can improve them.
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To determine the effectiveness of our marketing and promotional
campaigns.
We may process your information to better understand how to provide
marketing and promotional campaigns that are most relevant to you.
-
To comply with our legal obligations. We may process
your information to comply with our legal obligations, respond to
legal requests, and exercise, establish, or defend our legal rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e.,
legal basis) to do so under applicable law, like with your consent, to
comply with laws, to provide you with services to enter into or fulfill
our contractual obligations, to protect your rights, or to fulfill our
legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal bases
to process your personal information:
-
Consent. We may process your information if you have
given us permission (i.e., consent) to use your personal information
for a specific purpose. You can withdraw your consent at any time.
Learn more about
withdrawing your consent.
-
Performance of a Contract. We may process your
personal information when we believe it is necessary to fulfill our
contractual obligations to you, including providing our Services or at
your request prior to entering into a contract with you.
-
Legitimate Interests. We may process your information
when we believe it is reasonably necessary to achieve our legitimate
business interests and those interests do not outweigh your interests
and fundamental rights and freedoms. For example, we may process your
personal information for some of the purposes described in order to:
-
Send users information about special offers and discounts on our
products and services
-
Develop and display personalized and relevant advertising content
for our users
-
Analyze how our services are used so we can improve them to engage
and retain users
- Support our marketing activities
-
Diagnose problems and/or prevent fraudulent activities
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Understand how our users use our products and services so we can
improve user experience
-
Legal Obligations. We may process your information
where we believe it is necessary for compliance with our legal
obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose
your information as evidence in litigation in which we are involved.
-
Vital Interests. We may process your information
where we believe it is necessary to protect your vital interests or
the vital interests of a third party, such as situations involving
potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal information for a specific
purpose, or in situations where your permission can be inferred (i.e.,
implied consent). You can withdraw your consent at any time. Learn more
about
withdrawing your consent.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
example:
-
If collection is clearly in the interests of an individual and consent
cannot be obtained in a timely way
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For investigations and fraud detection and prevention
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For business transactions provided certain conditions are met
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If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
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For identifying injured, ill, or deceased persons and communicating
with next of kin
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If we have reasonable grounds to believe an individual has been, is,
or may be victim of financial abuse
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If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a
province
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If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
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If it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
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If the collection is solely for journalistic, artistic, or literary
purposes
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If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific
situations described in this section and/or with the following
categories of third parties.
Vendors, Consultants, and Other Third-Party Service
Providers.
We may share your data with third-party vendors, service providers,
contractors, or agents ("third parties") who perform services for us or
on our behalf and require access to such information to do that work. We
have contracts in place with our third parties, which are designed to
help safeguard your personal information. This means that they cannot do
anything with your personal information unless we have instructed them
to do it. They will also not share your personal information with any
organization apart from us. They also commit to protect the data they
hold on our behalf and to retain it for the period we instruct. The
categories of third parties we may share personal information with are
as follows:
- Ad Networks
- Affiliate Marketing Programs
- Cloud Computing Services
- Data Analytics Services
- Data Storage Service Providers
- Finance & Accounting Tools
- Government Entities
- Order Fulfillment Service Providers
- Payment Processors
- Performance Monitoring Tools
- Product Engineering & Design Tools
- Retargeting Platforms
- Sales & Marketing Tools
- Social Networks
- Testing Tools
-
User Account Registration & Authentication Services
- Website Hosting Service Providers
We also may need to share your personal information in the following
situations:
-
Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
-
Affiliates. We may share your information with our
affiliates, in which case we will require those affiliates to honor
this privacy notice. Affiliates include our parent company and any
subsidiaries, joint venture partners, or other companies that we
control or that are under common control with us.
-
Business Partners. We may share your information with
our business partners to offer you certain products, services, or
promotions.
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Other Users. When you share personal information (for
example, by posting comments, contributions, or other content to the
Services) or otherwise interact with public areas of the Services,
such personal information may be viewed by all users and may be
publicly made available outside the Services in perpetuity. If you
interact with other users of our Services and register for our
Services through a social network (such as Facebook), your contacts on
the social network will see your name, profile photo, and descriptions
of your activity. Similarly, other users will be able to view
descriptions of your activity, communicate with you within our
Services, and view your profile.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking
technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons
and pixels) to access or store information. Specific information about
how we use such technologies and how you can refuse certain cookies is
set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as
necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period
of time in which users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further
processing until deletion is possible.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or
market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18
years of age. By using the Services, you represent that you are at least
18 or that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we
will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at
[email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your
account at any time.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your local data protection supervisory authority. You can
find their contact details here:
https://ec.europa.eu/newsroom/article29/items/612080.
If you are located in Switzerland, the contact details for the data
protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your
consent to process your personal information, which may be express
and/or implied consent depending on the applicable law, you have the
right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details
provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will
it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at
any time by clicking on the unsubscribe link in the emails that we send,
or by contacting us using the details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other
non-marketing purposes.
Cookies and similar technologies: Most Web browsers are
set to accept cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain
features or services of our Services. To opt-out of interest-based
advertising by advertisers on our Services visit
http://www.aboutads.info/choices/.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy notice.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you
are granted specific rights regarding access to your personal
information.
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request
and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request removal
of unwanted data that you publicly post on the Services. To request
removal of such data, please contact us using the contact information
provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure
the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all
our systems (e.g., backups, etc.).
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary
to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated "Revised" date and the updated version
will be effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently
to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
[email protected]
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to
request access to the personal information we collect from you, change
that information, or delete it in some circumstances. To request to
review, update, or delete your personal information, please submit a
request form by clicking
here. We will respond to your request within 30 days.